Credit Controller

Waterloo, central London

Hourly rate: £15.00 p/h to £19.00 p/h paid weekly

Hybrid working: 3/4 days in the office, 1/2 days at home

Crowley Cox ae recruiting a permanent credit controller on behalf of a growing and dynamic company based in Waterloo. The company offers hybrid working, free drinks on a Thursday after work and amazing breakfasts on a Tuesday morning which everyone enjoys together. The working environment is busy making the days pass quickly without being highly pressured and the company have a low staff turnover.

The finance team are supportive, nurturing and helpful.

Key responsibilities of the Credit Controller:

• Chase outstanding debt by telephone, email and letter.
• Performing credit checks and periodical reviews of customer credit limits.
• Periodical review, maintenance and updating of customer contact details.
• Processing and distributing of credit notes to wholesale customers.
• Processing trade references on request.
• Generating reports and statements for internal use.
• Spearheading and applying our company credit control policy and keeping monthly debtors’ collections within set targets.
• Chasing overdue debt using our credit control software.
• Sending out reminders of upcoming debt.
• Calling through customer lists of outstanding debt.
• Managing your own credit control calendar to ensure chasing is performed methodically and on time.
• Taking customer payments over the phone using our secure online merchant terminal.
• Processing and posting daily receipts into our accounting system from our bank account.
• Performing month-end bank reconciliations to ensure the accuracy of the month’s postings.
• Managing and maintaining the sales ledger customer accounts.
• Identifying and reconciling customer account discrepancies.
• Assisting wholesale customers with customer services queries, including providing documentation on request.
• Month-end reconciliations of the debtors listing, including allocation of unreconciled cash.

Qualifications, Experience and Skills of the Credit Controller:

• Ideally at least 3 years’ experience in a similar role.
• Strong arithmetic, typing and computer skills, specifically with accounting software
• A high level of accuracy, efficiency and accountability
• An investigative mind with an attention to detail.
• A warm heart and the ability to build relationships with customers - we maintain a kind yet firm attitude to credit control.
• Excellent telephone and communication skills

Due the high volume of applications we are unfortunately only able to contact successful applicants.