Collections Manager - Lead, Inspire & Drive Success! 🔥

Are you an experienced Collections Leader with a passion for driving high-performing teams and delivering exceptional customer and business outcomes? If so, we have a fantastic opportunity for you!

We're looking for a Collections Manager to lead and inspire a dynamic team, helping business energy customers manage debt proactively and sustainably. You'll play a crucial role in shaping recovery strategies, ensuring compliance, and fostering a culture of excellence.

What You'll Be Doing:

✅ Providing strong leadership and direction for the Collections teams.
✅ Driving performance through coaching, strategy development, and KPI management.
✅ Leading continuous evaluation and improvement of policies and procedures.
✅ Ensuring compliance with legislative, regulatory, and governance requirements.
✅ Handling escalated customer issues and driving positive customer outcomes.
✅ Liaising with internal and external stakeholders to mitigate risk and protect revenue.
✅ Analyzing performance data and providing actionable insights to the business.

What We're Looking For:

🔹 Experienced Leader - Proven debt management leadership, ideally within collections, financial services, or a similar field.
🔹 Strategic Thinker - Ability to design and implement effective recovery strategies.
🔹 Strong Communicator - Confident in building relationships and managing escalations.
🔹 Results-Driven - Motivated by targets and passionate about achieving business success.
🔹 Problem Solver - Proactive, solutions-focused, and able to adapt to change.
🔹 Collaborative & Supportive - A team player who thrives in a fast-paced environment.

What's in It for You?

🌟 Career growth and leadership development opportunities.
🌟 Generous annual leave plus additional perks for special occasions.
🌟 Employee rewards, referral bonuses & long-service recognition.
🌟 A supportive, collaborative, and modern working environment.
🌟 Wellbeing initiatives, including an Employee Assistance Programme.

This is a fantastic opportunity to step into a senior leadership role with real impact, working for a company that values innovation, teamwork, and professional development.

📩 Interested? Apply now and take the next step in your career!

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants