• Permanent
• 1 in 3 weekends

Grazeley, ReadingFull Time (Including 1 in 3 weekends)Basic £23,000 P/A with sales bonus up to £13k per yearPermanentFollowing their most successful year yet, our client are pleased to be growing their team and are seeking a Luxury Sales Consultant to join their busy office in Grazeley.Please note: due to the location of the office and occasional travel requirements, access to your own vehicle is essential for this role. The office hours are 9am to 6pm Monday to Saturdays and 10am to 6pm on Sundays. This role involves working 1 in 3 weekends.Key Duties

• Quote and sell products with a friendly, knowledgeable and passionate manner.
• Making clients aware of our unbeatable price and service promise.
• Contacting everyone who you quote to follow up and encourage sales
• Advise clients of the terms & conditions and collect the correct payment at the time of reservation.
• Ensure that all elements of the package are explained, reserved and charged correctly to the client at the time of booking. Dietary and mobility needs are of the highest importance.
• Accurately amend client’s bookings as required by them and to pass the details on to the Customer Service Team.
• Assist with any questions clients may have
• Learn company's products and services offerings, features and pricing.
• Monitor and report on KPIs regularly.
• Stay up to date with the industry situation, benchmarks, the latest sales trends and best practices.
• Identify opportunities for product and service up-sell and for new client acquisition.

Education & Experience Requirements:

• Previous experience in a sales role, ideally within the travel industry
• Excellent communications skills, both written and verbal
• Experience in a customer service role, with excellent customer service skills
• Strong team player with ability to work on own initiative as well
• Driving licence and access to own car
• Flexible to work weekends (the role involves working 1 in 3 weekends on a rota basis)

If this role sounds of interest to you, we would love to hear from you! Please apply now with your most recent CV for immediate consideration. Due to the high number of applications we receive, unfortunately we are unable to respond to all applications. If you have not heard from us within 2 weeks please assume you have not been successful on this occasion.