Programme Manager - Leadership & Management Development

Salary: £45,000 - £50,000
Hours: 12 months Fixed Term
Location: Somerdale Pavilion, Keynsham

At St Monica Trust, we create places where older people can truly flourish, warm, vibrant communities built with care, expertise and heart. With a long-standing reputation for excellence, we are shaping the future of care environments across Bristol.

We're now seeking a Programme Manager to design and deliver a transformative Leadership & Management Development Programme that strengthens people management capability across the Trust. If you're passionate about developing leaders, enabling behaviour change, and creating sustainable, high-quality learning frameworks, this is a meaningful opportunity to make a lasting, organisation-wide impact.

The Role

As Programme Manager, you'll lead the design, delivery and embedding of a comprehensive, blended leadership and management development programme. Your work will enhance managers' confidence and capability, create consistent expectations and behaviours, and ensure the organisation has a long-term, sustainable framework for growing its leaders after the fixed term concludes.

You will:

Build Manager Capability

• Design or commission a structured, modern and inclusive development programme covering performance management, wellbeing, absence, feedback, difficult conversations, and ER fundamentals.
• Use organisational data to identify capability gaps and prioritise key development interventions.

Strengthen Leadership Capability

• Establish a long-term leadership development framework that continues to operate beyond the end of the role.
• Implement tools, behavioural expectations and evaluation measures to track progress, behaviour change and programme effectiveness.

Drive Technology Adoption

• Lead initiatives that increase managers' capability and confidence with digital tools and modern ways of working.
• Identify barriers and embed productive digital habits that enhance collaboration and service quality.

Create High-Quality Learning Resources

• Develop clear, accessible toolkits, guides and reference materials to support managers in their day-to-day responsibilities.
• Build a comprehensive, easy-to-maintain resource library for ongoing organisational use.

Partnership Working

• Collaborate with HRBPs, ER specialists, operational leaders and the HR Systems Manager to ensure alignment with people risks, capability needs and system functionality.
• Influence leaders to reinforce expectations and embed a culture of continuous learning.

Continuous Improvement

• Monitor feedback, data trends and organisational outcomes to refine the programme.
• Recommend improvements to training, policy and processes to ensure long-term relevance and impact.

Supporting Change Adoption & Communication

• Equip managers to confidently adopt new systems, processes and policies during periods of organisational change.
• Develop clear, consistent communications to support smooth, confidence-building transitions.

About You

You'll bring a blend of expertise in learning design, leadership development and behaviour change, paired with the confidence to influence senior stakeholders and the creativity to build a programme that lasts.

Essential skills and experience:

• Strong experience designing and delivering leadership and management development programmes
• Able to plan, coordinate and deliver multi-stream programmes end-to-end
• Good understanding and application of employment law principles and HR policies
• Knowledge of behaviour change methods and evaluation approaches
• Confident using data to make evidence-based recommendations
• Ability to create clear, engaging and practical learning resources

Desirable:

• CIPD qualification or equivalent L&D accreditation
• Coaching qualification (ICF, EMCC, ILM) or experience facilitating group coaching or action learning
• Experience coaching managers through employee relations issues
• Experience with Workday or similar HRIS learning platforms
• Understanding of leadership assessments (e.g., Insights, Hogan, MBTI, Strengths, 360)
• Familiarity with structured change models (ADKAR, Prosci, Kotter) and adult learning theory

What We're Looking For

We value warmth, integrity and collaboration. You'll be someone who:

• Communicates with clarity, empathy and confidence
• Builds trusted relationships across teams and disciplines
• Coaches and influences others to grow their capability
• Makes sound, evidence-based decisions
• Brings structure, calm and momentum to complex programmes
• Embeds our values of inclusion, respect and wellbeing into everything you do
• Understands the needs of older people and those living with dementia
• Considers the wellbeing and engagement impact of all initiatives

Programme Manager - Leadership & Management Development

Salary: £45,000 - £50,000
Hours: 12 months Fixed Term
Location: Somerdale Pavilion, Keynsham

Additional Information

• Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
• Duties must be carried out in compliance with UK GDPR and the Trust's Confidentiality and Data Protection Policy.
• This role profile outlines the primary responsibilities and does not list every task required.