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Date Added: Fri 20/01/2023

Control Room Operator

Leeds, LS1, UK
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Job Type: Permanent, FullTime

Salary: £11.50/hour

Here at First Response Group, we have a fantastic opportunity for a Control Room Operator to join our friendly team based in Leeds.

We are currently hiring for two dayshift and three nightshift Control Room Operators. Dayshift (06:00 to 18:00) and nightshift (18:00 to 06:00) on a 4-on-4-off shift pattern.

The salary for this role is £11.50 per hour including full training and ongoing support.

Roles and Responsibilities of a Control Room Operator

Monitoring all CCTV alarms
Calling for access control on sites
Performing welfare checks via email and telephone with our engineers and guards that are on-site
Responding to emails and calls in a professional and timely manner
Raising and creating any incident reportsThis Control Room Operator role would suit candidates with experience as a Security Guard, Security Officer, Static Security Officer, or candidates with an SIA Licence.


Healthcare benefits and Employee Assistance Programme
Employee perks including online and high-street discounts
Continuous professional development
Holiday allowance of 5.6 weeks per year pro-rata
Onsite parking
Pension Scheme

Essential Skills

SIA licence
Strong communication skills, both written and verbal
Fully comprehensive 5-year work/education history
Knowledge of Microsoft Word and Excel

Desirable Skills

Experience with CCTV and alarm monitoring platforms
Previous control room experience

About Company

We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of inclusion and happiness. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations
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