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DATE ADDED: Wed 30/10/2019

Operations Controller

Oxford, UK
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JOB TYPE: Permanent

SALARY: £22000/annum

Do you have previous transport experience and good geographical knowledge?

If you are an excellent problem solver that can make decisions under pressure, then we want to hear from you!

CitySprint is on a Fast track to become the UK's leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers' needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally, we need to secure top-notch talent to ensure we continue growing and improving every day.

This is where YOU come in!

We have a fantastic opportunity for an Operations Controller to join our team in Oxford on a permanent basis.

For this role, we are looking for a driven, self-starting individual who has existing experience in an Operations Controller or similar role, ideally within a transport, Logistics or FMCG environment

The purpose of your role will be to provide support to the control and operations of your Service Centre whilst ensuring a high level of customer service from booking to completion.

The main responsibilities within the role are:

Effective planning and utilisation of drivers.
Load planning and routing for large fleet of vehicles.
Dealing with queries by telephone and email from customers.
Organising 3rd party sub-contractors where necessary.
Reporting problems and dealing with any issues / queries that may arise.
Working under pressure within a busy transport office.
Driver and client liaison.
Administration to ensure accurate information.Keywords: Operations Controller | Operations | Coordinator | Planning | Logistics | Transport | Bookings | Courier | Controlling | Diary Management

Benefits

Pension | Healthcare | ride 2 work scheme | Employee perks scheme

Essential Skills

Previous transport experience in a busy and demanding environment.
Good geographic knowledge.
Be able to work effectively in a close team.
Can demonstrate problem solving, analytical and organisation skills.
Able to make decisions under pressure.
Be able to communicate well at all levels.
Be highly motivated.
PC literate in word, excel and outlook.
Must be flexible in approach to work and shift patterns and adaptable to meet business demands.
If this all sounds like you, we really want to hear from you! Please don't delay, send us your CV and covering letter outlining why you're the best person for the job.

We will close this advert on receipt of sufficient applications. We therefore encourage you to apply as soon as possible.

We do not require the assistance of agencies with this vacancy - thank you in advance.

About Company

CitySprint are already the UK's leading (and largest) same day courier network but we have even bolder ambitions. Our company vision is to set the pace in the new world of smart delivery, can you help us to get there?

We proudly support over 14,000 businesses across the UK with their delivery needs, from same day, UK overnight and international delivery, to life-saving medical deliveries and bespoke logistics solutions. Our customers are at the heart of everything we do; we will never stop putting them first and striving to create connections that are personal. Achieving this, while delivering 15m+ critical deliveries each year, can be challenging - that's why we need you!

Our nationwide team are both passionate and dedicated. We offer roles that are extremely varied and we really drive internal promotion as much as possible - CitySprint is a place where you can flourish. Our competitive package includes 22 days holiday (rising incrementally to 25 days after 5 years' service) as well as access to Perkbox, Medicash, Ride2Work Scheme and season ticket loans.

We're dedicated to your training and personal development as well; being the best at your job also means that our customers get the best possible experience with CitySprint
Role: Operations Controller
Job Type: Permanent
Location: Oxford, Oxfordshire,

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