We have partnered with a dedicated homecare provider committed to delivering outstanding, person-centred care that supports people to live safely, independently, and with dignity in their own homes. We are looking for individuals that have a passion for CQC quality with compliance, ensuring that the care services delivered meet the highest standards of quality and regulatory excellence.

We are seeking a proactive, detail-oriented Quality & Compliance Manager to lead quality assurance processes and ensure full compliance with the Care Quality Commission (CQC) standards, relevant legislation, and best practice guidelines. You will play a key role in driving continuous improvement across the business, supporting teams to provide safe, effective, and responsive care.

Responsibilities Include:

• Lead and advice on all quality and compliance activities across the organisation, ensuring adherence to CQC regulations, company policies, and statutory requirements.
• Develop, implement, and maintain robust quality assurance frameworks, policies, and procedures.
• Conduct internal audits, spot checks, and inspections, reporting findings and driving corrective action.
• Monitor and analyse key performance indicators, incidents, and complaints to identify trends and improvement opportunities.
• Prepare for and support external inspections, ensuring readiness and compliance at all times.
• Provide guidance, training, and support to Directors and staff on compliance and quality matters.
• Stay up to date with relevant legislation, regulatory changes, and industry developments.
• Promote a culture of continuous improvement and high-quality care.

What you need:

• Experience in a quality or compliance role within health & social care (homecare experience highly desirable).
• Strong understanding of CQC regulations and quality standards.
• Excellent communication, coaching, and influencing skills.
• Proven ability to analyse data, prepare reports, and implement improvements.
• Highly organised, detail-focused, and able to work under pressure.
• Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards) preferred.

What We Offer

• Competitive salary and benefits package.
• Ongoing professional development and training opportunities.
• Supportive and values-driven team culture.
• Opportunity to make a real difference in people’s lives.

There will be a certain amount of travel included with this role as well as the occasional over night stays, so to access all their care services, it is essential that you have a driving license and your own vehicle.