Sales & Customer Care Consultant (Glass Industry) - Manchester / Remote

About the Role

Our client is a specialist in high-quality, bespoke glass products and installations, working across residential and commercial projects. With a strong reputation for innovation, craftsmanship, and customer care, they are now looking to expand their presence in the Manchester region.

This is a fantastic opportunity for someone with knowledge of the glass industry who enjoys building relationships, driving sales, and providing excellent customer support — all while working remotely.

Key Responsibilities

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Make outbound and inbound calls to both existing customers and new leads, securing orders and identifying growth opportunities.

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Process orders accurately and efficiently using company systems (full training provided).

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Manage and nurture customer relationships, providing excellent after-sales service.

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Proactively identify and pursue new business opportunities in the Manchester area.

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Work closely with the wider team to ensure seamless delivery and customer satisfaction.

What We're Looking For

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Knowledge/experience of the glass industry is essential (splashbacks, shower screens, partitions, balustrades, glazing, etc.).

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Proven ability in sales, telesales, or customer service roles.

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Excellent communication skills, both written and verbal.

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Self-motivated and able to work independently from home.

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Based in the Manchester area (role is remote but customer base is regional).

What's on Offer

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A home-based role with flexibility and autonomy.

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Competitive package (salary, commission, or a blend - negotiable depending on experience).

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The chance to join a growing business and play a key role in expanding its Manchester footprint.

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Ongoing support, training, and the opportunity to develop with the company