Customer Service & Sales Advisor // Dartford // 1x Fulltime 1x Part time // Fix Term Contract

My client is looking for a motivated and passionate Customer Service & Sales Advisor to join their growing team. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, this role could be the perfect fit for you.

As a Customer Service & Sales Advisor, you will be the first point of contact for customers via phone and email. Your responsibilities will include handling inquiries, processing orders, managing returns, and ensuring world-class customer service. You will work both independently and collaboratively to meet performance targets while building strong relationships with customers.

Key Responsibilities

Process customer orders accurately and efficiently using Salesforce and Sage
Manage time effectively to ensure high productivity and service quality
Build and maintain strong customer relationships through excellent service
Provide accurate stock and pricing information to customers
Resolve customer inquiries professionally and efficiently
Collaborate with internal teams to meet business objectivesWhat We're Looking For

Customer-focused mindset with a passion for delivering great service
Excellent verbal and written communication skills
Proactive and self-motivated individual who thrives in a fast-paced environment
Strong problem-solving skills with a solutions-focused approach
Good IT skills, including MS Office (Salesforce knowledge is a plus)
Previous experience in customer service, retail, or operations is desirable
Package:

Customer Services and Sales Advisor

Full time, 40 hours per week, 08:30-17:00
Salary £27,477
On site
FTC until 31 December 2025Customer Services and Sales Advisor

Part time 16 hours per week (either 2 days 8hours/4 days @4hours a day)
Salary £27,477 pro rata (£10,990)
Onsite
FTC until 31 December 2025