Project Manager

WMS Underfloor Heating Limited

Brookmans Park, Hertfordshire

Salary: Negotiable depending on experience

Hours: 07:00am – 16:30pm, Monday to Friday

Holidays & Benefits:

• 25 days holiday per annum
• Bank Holiday Closure
• Christmas Closure
• Company Sick Pay Scheme

Start Date: ASAP

Line Manager: Senior Project Manager

Location: Brookmans Park, Hertfordshire

Company Summary

Working with us means you become part of the WMS family. We are a fun, passionate and trusted company, delivering underfloor heating to luxury projects of varying sizes. Beyond just fitting underfloor heating, we believe in building solid relationships and providing the same premium quality service to all our clients and suppliers. With ambitious plans to grow over the next few years, we have a fantastic opportunity to be part of our exciting team.

The Role

WMS Underfloor Heating Limited has a team of office-based Project Managers who manage multiple underfloor heating projects once an order has been secured. This involves seeing the project through to completion in conjunction with our labour team, sub-contractors and suppliers.

You need to be a proactive team worker with the initiative to work alone when required and able to manage your own diary and workload. There will be occasions when you will be required to attend site meetings with our clients so that the underfloor heating detail for installation is fully prepared and accurate. The ability to communicate at all levels is key as you will interact daily with site operatives to Director level.

Key Requirements

• Construction knowledge and experience, working in a similar environment and/or role, ideally within the Plumbing, Heating & Mechanical sector
• Full valid UK Driving Licence
• Good IT skills & literacy, with working knowledge of Microsoft Outlook, Word & Excel
• Excellent communication and written skills
• You will be required to hold a CSCS and/or SKILLcard (the Company can support obtaining this, if required)
• Good numerical skills
• Strong organisation and time management skills
• Personable, presentable, respectful and articulate
• Excellent commercial awareness and ability to negotiate
• Ability to work within deadlines and cope under pressure
• Interpersonal and team-working skills

Key Responsibilities

Project Delivery

Seamlessly run your projects within company and client objectives – on time, on budget and with customer service excellence:

• Maintain strong positive working relationships with our clients onsite & offsite, including installers and sub-contractors
• Set up of new projects once order has been secured, providing Tech Subs, Budget Tracker, Schedule of Works etc.
• Responsible for UFH design and fully able to carry out designs for your projects should the Design Manager be absent or needing assistance due to their workload
• Responsible for Risk & Method Statements (RAMS) and issue to relevant parties and any other health & safety requirements of the client
• Approval of supplier and sub-contractor invoicing, ensuring Quality Assurance checks and documentation has been completed (this may require using client programs and submissions)
• Deal with reactive client, installer, and subcontractor enquiries
• Raise Purchase & Sales Orders, Picking Lists & Variations
• Attend meetings when required including Site Visits, Pre-Starts, Operations/Contract Meetings etc.
• Provide installer training and compliance support
• Review processes and procedures, updating when required. This may include but is not restricted to: compilation of financial reports, trend analysis, housekeeping of project status etc.

Company Values

Our Company values are important to us and any successful candidate undertakes to uphold them:

Perform | Responsibility | Integrity | Do | Exceed

Key Performance Indicators (KPIs)

Our Project Managers have three main KPIs. The successful candidate will:

Throughput

Ensure that project invoicing per month is in line with targets & objectives set by the Operations Manager.

Profitability / Commercial

Take full ownership for the commercial elements of their projects. When a new project is handed over from Pre-Contracts, scrutinise project objectives including forecasted exit gross profit (GP). Come up with appropriate solutions for continuous improvement where anything is hindering targets. Remain aware of costs versus budgets as projects progress. GP performance is assessed based upon these factors.

Net Promoter Score (NPS)

Achieve and/or exceed the Company’s NPS target.

Attitude

Contribute to the positive environment with a constructive mindset. Commitment to being culture-driven and a team player.

Feedback

Readiness to accept constructive feedback to enable the team’s continuous improvement.

Project Resource

Ensure your projects have the correct levels of resource in line with the client’s programme of work.

Health, Safety and Environment

Responsible for all aspects of project health, safety & environment. Prepare RAMS and ensure that control measures are communicated and adhered to by relevant parties. Work alongside Site Management to ensure that HSE/Site Rules and specific hazards are identified.