JOB TITLE: Sheltered Housing OfficerLOCATION: Wandsworth, front line work around the Borough, office SW16 1RP (1 day a month remote)PAY RATE: £19.41 PAYE / £25.66 Umbrella per hourSTART DATE: ASAPDURATION/Hours: 3-month initial contract/ 36 hours a weekIR35 STATUS: Inside

�? About the Role

Are you passionate about supporting older people to live independently and with dignity? We are looking for a dedicated Sheltered Housing Officer to join our Supported Housing Service under the Richmond and Wandsworth Shared Staffing Arrangement.

As a Sheltered Housing Officer, you will manage the day-to-day operations of a designated sheltered housing scheme, ensuring tenant wellbeing, safety, and community engagement. You'll play a vital role in promoting independence, preventing isolation, and supporting tenants to maintain their tenancies.

?? Key Responsibilities

• Daily management of a sheltered housing scheme, including health & safety checks and maintenance coordination.
• Conduct regular wellbeing checks and develop Independence Plans for tenants.
• Liaise with health and social care professionals to support tenant needs.
• Manage scheme budgets, social funds, and concessionary TV licences.
• Support new tenant inductions, tenancy checks, and void property processes.
• Promote tenant engagement through meetings, social activities, and resident associations.
• Maintain accurate records using NPS and Microsoft SharePoint.
• Act as a safeguarding advocate and respond to emergency situations.

?? About You

We're looking for someone who is:

• Experienced in working with older people in community or residential settings.
• Knowledgeable about sheltered housing and support services for older adults.
• Skilled in communication, negotiation, and report writing.
• Confident using IT systems including Microsoft Word and Excel.
• Committed to equality, diversity, and safeguarding principles.
• Able to travel across sites and provide cover when needed.

? Essential Requirements

• Previous experience working in Sheltered Housing
• Previous experience with completing support plans.
• Understanding of alarm systems and emergency response protocols.
• Ability to manage sensitive situations with discretion and empathy.
• Experience in organising social activities and promoting wellbeing.
• Willingness to undertake professional training and development.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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