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Date Added: Mon 13/11/2023

Portfolio Manager - Student Accommodation

Leicester, LE1, UK
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Job Type: Permanent, Full Time

Salary: £32000 - £38000/annum up to 20% discretionary bonus


Portfolio Manager - Student Accommodation


Salary: £32,000 - £38,000 per annum, plus up to 20% Discretionary Bonus.

Hours: Mon - Friday 9am - 6pm, with ability to work flexible hours (including some weekends, especially during mid-June and mid-August)

My client provides high quality student housing, in both shared houses and apartments, in 24 cities across the UK. They are the largest single provider of 2nd and 3rd year student accommodation in the UK, leading the way in offering exceptional student accommodation.

Now looking to recruit a Portfolio Manager to work out of their Leicester office.

About The Job

The Portfolio Manager will manage and provide customer service operations across the property portfolio.  

Core Responsibilities

To have overall responsibility for the financial and operational performance of the portfolio (Property profit)
To achieve or exceed planned rent income and expenditure targets and budgets
Manage the transition & integration of new acquisitions into the business
Ensure the appearance & presentation of their properties meets expected high standards supplying information to their major works team and ensuring high quality product
Develop, manage & motivate their brand manager and agent network to achieve letting & financial objectives
Ensure compliance with statutory, industry code & best practice requirements
Strengthen adherence to existing operational processes & standards
Organise & manage annual tenant handover process planning and delivery each summer
Support the implementation and embedding of planned new digital business processes
Lead performance improvement projects & initiatives working with team members to implement
Address & resolve escalated issues & complaints in a timely & efficient manner
Research, monitor & report on market activity in existing and target cities
Awareness of how the portfolio's activities and performance feed into the wider organisation
To be responsible for the onboarding and training of new employees in their region
To carry out any projects from the senior management team and to work flexibly across the organisation as required
Experience and Skills

Strong HMO and/or purpose-built student housing sector experience
Property management: 3 - 5 years (preferred)
Excellent organisation and time management skills
Strong budget management credentials and accountability
Ability to work under pressure and to tight deadlines
Committed to providing excellent level of customer service from initial contact through to tenancy end
Able to manage multiple projects running concurrently
ARLA qualification desirable
Requirements: Satisfactory references and a DBS check required.

In the first instance please apply by forwarding your CV

Please contact Vicky at our Manchester office

Ritz recruitment - Employment Agency
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