An exciting opportunity has become available within the Building Division for a Customer Care Manager, as part of the Northern Customer Care Team. The ideal candidate would be located in the Glasgow to Edinburgh corridor area and must have a full UK driving licence.

Key responsibilities of this role will include:

* Managing the resolution of reported product / installation issues.

* Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard.

* Attending regular review meetings with our customers.

* Ensuring area performance targets are achieved.

* Administrative duties in accordance with the role.

You must be:

* Able to communicate confidently with people at all levels and have experience attending face to face meetings.

* Self-motivated and willing to work as part of a dynamic team

* Able to work under pressure to maintain deadlines

* Computer literate

* Personally presentable at all times.

You will also have:

* Experience of working within fast-track building processes and the furniture industry.

* Knowledge of installations.

* A hands-on approach and determination.

* Excellent interpersonal skills

* Excellent organisational, numerical and time management skills

* Experience of managing people.

* A willingness to learn on your feet.

Remuneration:

* Salary £36,000

* Bonus available

* Work from home but travel when required

* Company car