HAECO leads in a broad range of aviation products and services that enable our customers to build and operate their aircraft, engines and components safely and efficiently and, in doing so, we seek to deliver sustainable value to all our stakeholders.

HAECO - Global engine support

We offer global engine support through dedicated on-wing support teams and hospital shops based in strategic locations including Hong Kong, the Netherlands, the UK, and the United States. Our on-wing teams can mobilise at short notice with the tooling and parts needed to provide swift and effective repair solutions that minimise your engine downtime.

What we offer

Minimum engine downtime through global engine support capabilities

On-wing/near-wing engine inspection and repairs

Quick turn repairs, AD/SB embodiment and campaigns

EBU/QEC transfers, engine changes

Engine and component storage capacity for lease returns

Strategic worldwide locations

Our Vision

We lead in a broad range of aviation products and services that enable our customers to build and operate their aircraft, engines, and components safely and efficiently, and we deliver sustainable value to all stakeholders.

Our Mission

We put safety first

We develop our highly skilled team, working together with a "can do" spirit

We invest in the latest technology to continuously improve our services and efficiency

We deliver operational excellence to our customers

We partner with airlines and other aviation industry enterprises

We incorporate sustainable development into all aspects of our operation

We generate sustainable and profitable growth

The Global Engine Support (GES) ACC & Software Solutions Coordinator reports directly to the Head of GES Projects & Business Development and is responsible for the overall coordination and management of software solutions deployed within GES. A Key element of the role includes ensuring the success of the implementation and the ongoing support of AMOS.

Accountability / Responsibility:

• Defining and implementing the GES Software strategy in coordination with Group IT
• Manage the software solutions deployed in GES
• Coordination with GES facility admins
• Implementation and on-going support of AMOS and SAP S/4HANA
• Provide 1st level support to end-users; Software release / upgrade management.
• Support change management, and system development and enhancement
• Liaise with IT Services and Swiss-AS on system infrastructure administration.
• Provide interface support; Database management in conjunction with IT and Swiss-AS.
• On-going liaison with Swiss-AS, SAP, and other Software providers as required
• Continuously monitor and identify areas for process optimisation

Key Duties:

• Act as subject matter experts in AMOS maintenance and enhancement Approval of changes in roles and access rights.
• Set up and approval of new roles and access rights in AMOS and other systems
• Approval and prioritisation of user change request and coordinate UAT for implement the change in AMOS
• Coordinate with local IT admins for change requests, upgrades, and process changes.
• Manage existing and new interfaces to / from AMOS
• Coordinate and manage develop Power BI dashboards for GES
• Develop reports as required by the business to support the operation.
• Identifies opportunities for standardisation of software solutions across GES
• Liaises with Group IT on software strategy and road map
• Develop effective business processes and procedures to ensure the ACC can support the use of AMOS at Go-Live and in day-to-day operations
• Play an active role in the delivery of AMOS user training
• Coordinate with IT Security to ensure deployed solution comply with and maintain compliance to HAECO cyber security requirements.
• Coordinate with Group functions on Group led IT projects such as Robotic Automation
• Assist site IT administrators in developing local BCP plans for system events.

Job Requirements & Competencies:

• In-Depth Knowledge of AMOS
• Knowledge of SAP S/4HANA
• Knowledge of SQL
• Knowledge of Project Management in relation to solution implementation
• Knowledge of Power BI execution

Qualification & Experience:

• Bachelor’s degree in either Computer Science, IT Management, or Computer Engineering or equivalent
• Minimum 5 years’ experience in software solution management
• Experience in AMOS as either system administrator or key user
• Experience in writing SQL based reports.
• Experience in process mapping and optimisation through lean processes.

As well as a competitive basic salary, we offer £1,200 London Weighting, in addition to:

• Life insurance, death in service cover is 6 x your salary.
• AXA EAP (Employee Assistance Program) Service.
• Cycle to work scheme(Employee Assistance Program).
• Employee referral scheme.
• Free parking on site.
• Company pension contribution, 6% employee, 12% employer.
• Enhanced maternity, paternity, adoption pay (Paying above and beyond the statutory requirement).
• Occupational Health .
• We offer in depth training allowing our employees to progress within their remit.
• We offer Company sick pay as follows:

6 weeks’ basis rate of pay if you have between six months to two years of service,

12 weeks’ basic rate of pay if you have between two years to five years of service, or

18 weeks’ basic rate of pay if you have over 5 years’ service.

Build your career with us, to deliver sustainable value to the community and our stakeholders.

"HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.