Main Purpose of the job:

1. To support vulnerable adults to make informed decisions and choices in their use of resources, support and services, with the aim of sustaining or improving their quality of life and well-being.

2. Work as part of Lewisham's model of Integrated Health and Social Care, with multi-disciplinary teams including the voluntary sector, to promote independence and personalisation.

3. Act as a main point of contact for residents and their unpaid carers, supporting them to maximise their independence, and make the most of personalisation and community resources.

4. To arrange, where appropriate, quality community based packages and other services for Service Users and their Carers which represent Best Value for the borough and the NHS CCG. (Support plans- packages and care home placements will be brokered through the Arranging Care Team)

5. Help people help themselves or one another through initiatives to facilitate and support increased individual and community capacity, social inclusion and community networks, reciprocal support and sustainable caring roles by taking a strength based approach to case work.

Summary of Responsibilities and Personal Duties:

· To be the key point of contact within Health and Social Care services for eligible clients completing assessments and reassessments of need / resource entitlement within the context of a strength based approach.

· Provide high quality information to vulnerable adults, carers and relevant stakeholders in order to promote wellbeing and prevention initiatives.

· Work in partnership with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e. signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings.

· Develop personalised support / care plans with individuals, their unpaid carers and other stakeholders as appropriate. Or, to act as a point of contact for the client, their unpaid carers or an external support planner / broker who may be developing the support plan.

· Putting the person at the centre of the process, facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs.

· Support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections.

· To promote self-directed support and direct payments to all service users and carers.

· Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities, and negotiating with service providers on people's behalf if required.

Knowledge Of assessment procedures, good practice and asset based

interventions

Of support planning and personalised outcomes

Of arranging and securing personalised services

Of key statutes and guidance underpinning adult social care services

including financial assessment and charging

Of The Care Act Eligibility Criteria and its application, and other relevant

legislation appertaining to the role

Of personalisation in Adult Social Care and central government guidance for

self directed support for disabled and older people

Knowledge of preventative and reablement approaches that improve

independence

Knowledge of the integration agenda, including the reduction, duplication and

delaying needs

Understanding of safeguarding, deprivation of liberty, and dignity in care as

applicable to vulnerable adults using social care and health services

Knowledge of the physical and psychological needs of vulnerable adults and

their carers

Knowledge of the role of social workers, occupational therapists and other

professional staff within the health and social care context

Knowledge of the range of statutory, voluntary sector, and community based

universal services that can support vulnerable adults.

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