Team Leader - Property Management

Location: Office-based (80%) with some site visits (20%)
Salary: £40,000 - £55,000 per annum
Bonus: Annual KPI bonus
Join a Growing, High-Performance Property Management Team

My client, a growing property maintenance & management company are looking for an experienced and motivated Team Leader to oversee a team of Property Managers handling residential portfolios, including high-quality HMOs and short-let/Airbnb-style properties. You'll play a hands-on leadership role—guiding, mentoring, and supporting the team while also managing your own portfolio of properties.

This is an exciting opportunity for a strong people manager with extensive property experience who can take initiative, solve complex challenges, and drive team performance across a growing business.

Key Responsibilities:

* Manage and support a team of 5-8 Property Managers, each with their own residential portfolio

* Oversee a personal portfolio (approx. 25% of role)

* Act as the first point of contact for complaints, ensuring rapid and effective resolution

* Monitor team and property performance—identify areas falling below standard and implement corrective action

* Ensure adherence to internal processes and high standards across all properties

* Deliver one-to-one support, appraisals, and training for new and existing team members

* Guide and mentor the team, offering constructive feedback and encouraging professional growth

* Drive operational improvements, particularly where properties are slow to let or performance is lagging

* Collaborate with the wider business to maintain quality standards across all units

What We're Looking For:

* Proven experience in a similar senior property management or team leadership role

* Background in managing large residential portfolios, including HMOs or short-let/Airbnb-style properties - residential experience is essential

* Strong knowledge of tenancy management, property standards, and compliance

* Hands-on experience dealing with property challenges inside flats—not just communal areas

* Comfortable making decisions, solving problems, and leading from the front

* Excellent interpersonal, mentoring, and organisational skills

* Ability to provide structure, support, and accountability within a growing team

What's on offer:-

* Hours are Monday to Friday 9.15 - 5.30 pm

* Discretionary bonus (not guaranteed)

* Free on-site parking

* Mileage claim for work purposes

* Extensive career progression