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DATE ADDED: Mon 08/10/2018

INSURANCE CUSTOMER SERVICE REPRESENTATIVE

Coral Gables, USA
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COMPANY: ILEANA CABRERA-RODRIGUEZ INSURANCE AGENCY, INC.

Job Description

We are seeking an INSURANCE CUSTOMER SERVICE REPRESENTATIVE to become a part of our organization! You will investigate, analyze, and determine the extent of the organization's liability in various claims.

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Qualifications:

  • Previous experience in insurance and/or financial services
  • 4-40 or 2-20 license required
  • Experience in conflict resolution
  • Excellent written and verbal communication skills
  • Fluent in English and Spanish
  • Deadline and detail-oriented
  • Sales experience would be great, as service staff is required to assist in meeting the agency's annual goals


Role: INSURANCE CUSTOMER SERVICE REPRESENTATIVE
Job Type:
Location: Coral Gables,

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