Assistant Manager - Metrocentre

Premium Retail | Service-Led | People-Focused Leadership
£29,000 + Bonus

An exciting opportunity to join a high-performing, established premium retailer that puts customer experience and people at the heart of everything it does.

This role suits an Assistant Manager who thrives in a consultative, engagement-led environment and wants to be part of a business with genuine career pathways.

The Role

You'll play a key role in supporting store leadership, creating an environment where customers feel valued, understood and confident in their purchasing decisions.

Success in this role comes from strong people skills, attention to detail, and the ability to inspire both customers and colleagues.

Key Responsibilities

Delivering outstanding, personalised customer service
Supporting the development and performance of the store team
Leading by example in service, standards and engagement
Supporting commercial performance and operational excellence
Deputising for the Store Manager when requiredAbout You

Experience in a service-led retail management role
Strong communicator with a natural, engaging style
Passionate about people development and customer journeys
Commercially minded but service-first
Motivated to progress within a growing, successful companyWhat's on Offer

Salary around £29,000 + bonus
A role with a business that's investing and growing
Clear progression and structured development
A supportive, inclusive team cultureBH35349