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Date Added: Wed 11/11/2020

Senior Support Worker

Stoke-on-Trent, UK
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Job Type: Permanent

Salary: £10.78 / hourly

Senior Support Worker - Oakwood

Oakwood House is specialist community housing in the Stoke on Trent area where we offer our residents a place to stay after discharge from Eldertree Lodge. 

We at The Huntercombe Group are looking for a Senior Support Worker / Senior Healthcare Assistant

  • To provide direct patient care and support as part of a multi-disciplinary team to a group of patients within a hospital service.
  • To take the lead role in task and resource allocation on a day to day basis under the professional guidance of the Nurse, or in the absence of a Nurse.
  • To work and act as a key member of the team, supporting each patient in achievement of their planned outcomes.

Key Accountabilities:

To assist the nursing team with the assessment of individual patient / resident needs, planning, delivery and evaluation of care for a number of individuals or groups of patients, including clinical risk assessment.

To exercise a reasonable and agreed degree of professional autonomy and make judgements and decisions in order to satisfy the expectations and demands of the job.

To undertake clinical work related tasks as delegated by senior nursing staff, following appropriate training and assessment of competency.

To undertake clinical supervision to further develop competence and clinical practice.

To liaise effectively with all stakeholders in the care process, including carers and relatives, aspiring to provide an effective, seamless and integrated service to patients.

To maintain accurate, legible records of care provided, based upon the care plan incorporating all relevant communication and liaison.

To maintain and update relevant knowledge and skills, maintain a professional portfolio and participate in further training as appropriate, in order to enhance quality of care for patients and carers.

To comply with the Huntercombe Group Health and Safety Policies and Protocols in order to contribute to safe working practices.

To protect vulnerable adults/children from internal/external elements and act as a Patient Advocate.

Management / Team Development

Undertake clinical supervision with Support Workers

Work with the wider team to reduce reliance on agency staff, by helping to get shifts covered, sometimes at short notice

Deliver training to other staff on a range of topics

Facilitate debriefs with staff following incidents or difficult shifts promoting positive reflection and creating awareness of areas for development

Facilitate the induction of new staff throughout the hospital with a “mentor” system to enable transfer of knowledge

Monitor and evaluate new staff during their induction / probation period ensuring that any feedback and areas for development are appropriately followed up with them and that clear targets are set and achieved in line with the Care Certificate

Ensure that all Support Workers are allocated necessary breaks and that patients have the right level of supervision and observations by producing the shift planner, having due regard for skill, experience and gender mix

Communication and Relationship Skills

Communicates with clarity in confidence in a variety of situations, relays information accurately to qualified staff

Is actively involved in meeting own and team objectives through encouraging and supporting others.

Participates in discussions and debates and staff meetings offering views, ideas and opinions.

Participate in the process of positively supporting and inspiring colleagues within the service to improve standards and quality and to develop professional practice.

Communicate all relevant issues pertaining to care.