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DATE ADDED: Sat 12/10/2019

Costings Estimator - Electronic Manufacturing

Luton, UK


JOB TYPE: Permanent, FullTime

The Company:
-You will be part of one of the UKs largest privately owned electronic manufacturers
-Our client has a well established and diverse customer base ranging from global PLCs to start up ventures
-Customer focused culture with local support
-Exciting opportunity to join the Production Team
-Our client has an open door policy and open culture policy
-Our tailored manufacturing solutions maximising our customer profits
-Agile and flexible in meeting the needs of customer business models
-Our client has a strong customer focus and support network

The Role:
Position Summary:
-This position will be responsible for ensuring clarity and consistency of both incoming and outgoing information and data transfer across the Business Unit's customer base
-This will include but not be limited to the management, administration and development of standard operational procedures relating to processing of enquiries, quotations, orders, order acknowledgements & status reporting
-Account Managers will strive to exceed service levels monitored by Key Performance Indicators (KPI's) by ensuring customers expectations are understood and achievable throughout the business
-Prepare costings proposals ensuring information provided by engineering and materials within required timelines
-Review quotations prior to release to ensure they fully meet customer requirements
-Provide accurate and timely quotes to customers keeping sales personnel informed of relevant information at all times
-Receive purchase orders, circulate contract review and acknowledge orders to customers timescale
-Ensure purchase orders reflect quotations exactly, instigate appropriate measures when the order & quotation do not correlate e.g. re-quote, ECN etc
-Ensure all supplementary information and or caveats' included on purchase orders have been identified to Business Unit Manager
-Ensure order book is kept up to date with accurate information regarding anticipated delivery dates and advise appropriate personnel of any slippage to forecasted dates
-Maintain accurate and up to date forecasting and distribute to appropriate personnel
-Arrange and conduct bid reviews with all appropriate personnel
-Support with the creation & provision of an enquiry launch form (ELF) to the commercial department for all new enquiries
-Ensure SOP reflects current order book, quoted and unquoted forecast and managing SOP on daily and weekly basis with input from internal and external account managers
-Review and file all data received at enquiry
-Co-ordination with Engineering Department to ensure that on customer approval, ECN's are implemented
-On repeated orders confirm & check if previous concessions on the assembly are still required, if so ensure that they are being implemented effectively
-Participate in weekly sales reviews providing forecast, quote, order, visit and activity information
-Provide day to day customer support as required
-Completion of concise & comprehensive weekly status reports for internal and external distribution
-Manage customer issues to resolution in timeframe specified and to customers satisfaction
-Participate in daily Operations meetings raising any relevant customer issues and ensuring these are addressed within the required timeframe. Provide input to Operations on customer related issues they raise
-Manage the order book to meet both internal and external expectations
-Assist the external sales team with customer management to identify value add opportunities
-Participate in quarterly business reviews ensuring all relevant information is provided
-Develop understanding of organisational structures of all suppliers, their working practices and service offerings
-Develop understanding of all the customers, their markets and their historical & forecast performance
-Support both external sales & internal departments in the achievement of the budgeted forecast for the business unit

The Ideal Person
-Ideally degree qualified in a relevant technical field or business administration
-Proven experience in Electronic Manufacturing environment would be an advantage
-Competent on Microsoft products including excel & word
-Experience of ERP systems & databases
-Proven experience in a customer facing role
-Demonstrable experience of managing multiple projects
-Proven experience of basic financial management
-Excellent planning and organisation skills
-Excellent communication skills
-Technical knowledge
-Attention to detail
-Problem Solver

Consultant: Marc Gibbs
Email: #####@######.###
Tel no. ##### ######Candidates must be eligible to work and live in the UK

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