CSA - Reading

Customer Service Advisor
3 month temporary
Hybrid working
£14.02 per hour
Location - Reading

Tate are working with a leading energy supplier in the UK to recruit for a customer service advisor position in Reading to come and hit the ground running. Please feel free to apply and we will get back to your application as soon as possible!

Key accountabilities

• Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
• The Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.

Experience / Skills

• Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
• Experience in taking calls of high volumes
• High organisational Skills
• Skills to manage own workload
• The ability to work to/meet deadlines
• Experienced with working in fast paced environments.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.