The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management.

Client Details

This not-for-profit organisation

Description

The Director of IT, Architecture and Infrastructure will oversee the strategic planning and operational delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management.

Main responsibilities / duties

Technology Strategy & Architecture Roadmap

• Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear direction for IT.
• Design an enterprise architecture roadmap that is scalable, secure, and adaptive to changing organisational needs.
• Ensure technology decisions support service delivery, data-driven operations, and long-term cost efficiency.

Technology Governance & Operating Model Transformation

• Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function.
• Embed frameworks such as:
• ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability.
• ITIL (Information Technology Infrastructure Library): A framework for standardising IT service management practices and aligning them with business needs.
• Shift IT's organisational role from a back-office support service to an integrated business enabler.

Support Key Change Programmes & Technical Delivery Oversight

• Provide expert guidance on the technology workstream within the Finance ERP transformation programme.
• Lead platform rationalisation initiatives to reduce cost and complexity.
• Oversee the consolidation of the IT environment, supporting migration towards a unified operating ecosystem (currently a mix of Microsoft and Google platforms).

Relationship Management

• Lead and be responsible for overall implementation of the architecture and technology deliverables, fostering a culture of collaboration across IT and business teams to identify and address IT business needs.
• Collaborate with cross-functional teams to identify and prioritise user requirements, addressing them effectively.

Finance

• Oversee delivery of financial business cases to reduce IT costs.

Profile

Experience:

• Experience in tender negotiation and IT purchasing
• Experience in supplier and contract management and reviewing performance against SLAs
• Experienced in developing strong working relationships with key external partners
• Experience in implementing IT strategies
• Experienced in running and managing IT infrastructure, application, and network services
• Ensuring organisation-wide compliance with information security and governance policies
• ITIL / ISO 20000 / ISO 9001 experience
• Experience in similar organisation structures (many sites and geographically spread)
• Experience of upper mid / large enterprise IT service provision
• Experienced in running and managing outsourced IT services

Skills and Abilities:

• IT Service Management
• IT Project Management
• Proven ability in the development and implementation of information security and information governance policies, procedures, and mechanisms
• Proven ability to implement effective disaster recovery and business continuity plans
• High degree of analytical and problem-solving skills
• Ability to build effective relationships with a range of internal and external stakeholders, including those with and without IT expertise
• Strong prioritisation skills with the ability to manage competing demands
• Ability to work under pressure
• Excellent written, communication, presentation, and influencing skills
• Demonstrates a range of appropriate leadership and ambassadorial skills
• Excellent IT skills
• This remains a "hands-on" role, not purely management

Job Offer

• A competitive salary paying up to £72,471
• This is a fully remote opportunity
• Opportunities to work within a meaningful and impactful not-for-profit sector.
• A fixed-term contract of 12 Months with Likely extension.