Building Surveying Manager

Salary Up to £56,203

Location Didsbury, Manchester

Permanent, Full Time

Reporting to the Head of Asset Strategy you will lead a team of Property Surveyors, providing a full range of Building Surveying duties to support the Asset’s function and the delivery of the Asset Management and Sustainability Strategies. You’ll provide a reactive service for condition issues that will include triaging complex repairs, developing planned programmes, assessing and maintaining property condition data, and ensuring that we meet the decent homes standard.

What you’ll be doing

• Lead, manage and support the property surveying function, providing surveying services and technical support. Setting clear performance expectations and conducting regular team performance reviews, to monitor/report on team projects, performance and metrics.

• Provide specialist advice on property condition issues, legal disrepair, and damp and mould.

• Carry out pre-work surveys and create job specifications for referral to Investment Delivery, Repairs and contractors when required.

• Support complaints handling and responses to Ombudsman, MP and Environmental Health enquiries, ensuring timely information provision.

• Implement policies, service standards and processes that meet business needs.

• Provide a full range of building surveying duties, including diagnostic surveys, detailed technical reports, feasibility studies, costings, and preparing project specifications, bills of quantities, schedules of work and tender documents.

• Provide technical advice, project management, and due diligence to ensure projects are delivered to a high standard and meet statutory obligations.

• Drive service improvement based on customer and stakeholder feedback.

• Carry out detailed stock condition surveys and Housing Health & Safety Rating System (HHSRS) assessments, recording data accurately.

• Support colleagues across the business with technical advice, including property appraisals, home improvement requests, major aids and adaptations, and sustainability assessments.

• Produce reports highlighting any issues affecting the sustainability of the stock, including workmanship, materials, design, or construction issues.

• Provide data and property information to support decisions on divesting and acquiring housing stock.

• Support the development and design of planned projects and, where needed, manage them from inception to completion (with consultant support for complex projects).

• Represent Great Places at stakeholder meetings and external forums.

What you’ll need

• Experience within a Building/Technical surveying role.

• Degree qualified and membership of a relevant professional body such as MRICS, MCIOB. (Desirable)

• Excellent understanding of building pathology, and the ability to investigate, diagnose and provide solutions to complex property queries and building defects.

• Excellent, working knowledge of current statutory regulations and best working practice.

• Experience of social housing legislation and regulatory standards relevant to social housing asset management.

• Excellent organisational skills and the ability to complete tasks in an accurate and timely manner when working under pressure.

• Strong customer focus.

• Full driving licence and own vehicle.

• Use of full range of Microsoft Office.

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

• A passion to advocate on behalf of people and communities

• Respecting professional boundaries and conducting yourself in a professional manner at all times.

• A commitment to work in partnership with others for the benefit of Great Places

• A commitment to continuous learning and improvement

• Ability to work flexibly and when needed outside normal working hours to ensure service continuity

• An ability to work in uncertainty

• To be professional and work with integrity, inclusivity, and respect for diversity

What we give you in return for your hard work and commitment

• Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)

• WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members

• Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays

• Reward & Recognition ¦ You Count Rewards are individual reward’s for going 'above & beyond’

• Professional Fees ¦?The business pays the cost of one professional membership fee for each colleague?

• The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

• Ways of Working¦ We offer some hybrid and flexible working

• Health and Wellbeing Initiatives ¦?Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

*Please note this role is known as Property Condition Manager at Great Places*