Job Title: Operations Manager - Responsive Repairs

Location: Loughton

Salary: £60,000 - £65,000 + Car Allowance
Full-Time | Permanent

Our Responsive Repairs team is growing, and we're on the lookout for an experienced Operations Manager to help lead the way.

We're looking for someone with a strong background in reactive repairs and voids delivery, ideally gained within a main contractor working in the housing sector. You'll play a key role in overseeing multiple delivery models, working closely with commercial teams to ensure high performance, best value, and excellent client service.

What You'll Be Doing:

Leading and managing the day-to-day delivery of reactive repairs and voids

Ensuring successful performance across several live contracts

Driving operational efficiency and service quality

Collaborating closely with commercial, client and delivery teams

Ensuring compliance with health and safety, policies, and procedures

Monitoring KPIs and interrogating performance data to improve results

About You:

Minimum 5 years experience with a main contractor, ideally in the housing sector

Strong leadership and people management skills

Confident using Microsoft Project and Excel Trackers

Excellent data analysis and performance improvement abilities

Strong H&S knowledge and client engagement skills

Full UK driving licence

If you feel like this role if for you, please apply directly or email