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Date Added: Wed 14/09/2022

Logistics & Operations Coordinator

Southampton, SO147DS, UK
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Job Type: Permanent, FullTime

Salary: £24000 - £25000/annum additional benefits

Logistics & Operations Coordinator

£24k - £25k per annum depending on experience

Southampton / Chandlers Ford

Do you have a passion for sustainability and eco-friendly businesses?

Want to work in a great atmosphere and modern offices?

Are you looking for a company where you can progress and have the opportunity to join at an exciting point in a company's story?

Brook Street are delighted to present an exciting opportunity to work with a rapidly growing and ethical research and development company who specialise in sustainable and eco-friendly natural ingredients for the cosmetics industry. Our client, based in a state of the art business park, are looking for a Logistics and Operations Coordinator to support the team and coordinate logistics in a cost-effective and efficient manner to meet customer expectations in delivering products on time and at a reasonable cost. This includes ensuring their record keeping is up-to-date and liaising with customers and suppliers where necessary.

Who's right for the job?

You will need to demonstrate good communication skills with the ability to work well within a team to deadlines in a fast-paced environment. You should be adaptable, quick to learn and comfortable with tasks ranging from directly supporting the sales team through processing sales orders to administrating the delivery process.

The ideal candidate preferably with previous office based administration experience will have excellent customer service skills combined with the ability to work accurately and efficiently.

You will be enthusiastic and motivated to drive positive change forward, whilst emulating our client's core values and brand. Additional required attributes include:

Excellent attention to detail, thorough and accurate.
Previous experience in a similar environment or a strong customer service background
Good keyboard skills as you will be working with Microsoft Word, Excel, Outlook and other programmes, together with being comfortable on the web
At least 1-2 years administration experience
Experience in use of a CRM system (ideally Salesforce) however not essential as training will be offered
Personable with excellent telephone manner and the ability to communicate effectively by email
Strong client focus and ability to work under pressure to meet deadlines

About the job:

Key responsibilities of the role will include:

Ensure shipping documents are processed accurately and in a timely manner
Obtain freight quotes and liaise with freight companies to ensure we are receiving competitive rates and exceptional service
Liaise with customers and suppliers to ensure all information is accurate prior to import / export of goods
Assist with customer queries and enquiries
Fully understand the logistics process and understand order processing to ensure general office tasks and duties can be carried out
Assist Head of Order Processing regarding orders as and when required
Assist with stock movements and reconciliation at our warehouse/s
Administration of product samples including packaging for dispatch

What's in it for you?

In return you will be offered a base salary of between £24k and £25k depending on experience in addition to an end-of year company profit share (from 2nd year of employment onwards). You will be given great career and progression opportunities. You will get to work within a modern open plan office with excellent on-site facilities, free parking and within close proximity of a great local pub! The team are a friendly bunch and enjoy social events.

Let's get started!

This is a permanent full-time position with a start as soon as possible. This would suit someone who has worked previously in an administrative role, who has a passion for sustainable living/eco commerce and great organisation and communication skills.

For more information, please contact Ben at Brook Street on (phone number removed)
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