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Date Added: Fri 05/12/2025

Client Development & Account Manager

Norwich, NR1, UK
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Company: KT & COE RECRUIT LTD

Job Type: Permanent, Full Time

KT & Coe are privileged to be working closely with this organisation as we support them in securing their next Client Development & Account Manager.

We are seeking a commercially driven, technically confident Client Development & Account Manager to strengthen relationships with our clients, drive revenue growth, and ensure exceptional contract delivery.

This is a high-impact role for someone who brings credibility, professionalism, and a genuine passion for delivering value across the sector.

Drive Sales & Growth

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Achieve agreed sales targets across existing and new accounts.

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Identify and secure new client partnerships

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Prepare compelling proposals, bids, and presentations that clearly demonstrate value.

Oversee Contract Performance

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Ensure all client contracts meet or exceed commitments, order values, and KPIs.

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Collaborate with internal operational teams to maintain consistent service delivery.

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Identify risks or performance gaps and drive corrective actions.

Build Strong Client Relationships

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Develop long-term relationships with key decision-makers and influencers.

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Maintain regular communication to understand client needs and opportunities.

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Expand networks by engaging with new prospective clients and partners.

Deliver Outstanding Client Service

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Respond promptly and professionally to client enquiries.

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Act as the trusted point of contact for all client issues and escalations.

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Champion the client voice within the organisation.

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Collaborate with colleagues across operations, finance, marketing, and leadership.

Skills & Experience

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Proven experience delivering sales targets and developing successful client relationships.

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Experience managing contracts and performance KPIs.

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Excellent communication, negotiation, and interpersonal skills.

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Ability to collaborate across teams and influence stakeholders.

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High levels of credibility and gravitas with diverse client groups.

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Proactive problem-solving and solutions-focused mindset
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