Bar & Restaurant Manager

Location: Chelsea and Kensington

My Client is seeking a dynamic and experienced Hotel Launge and Bar Restaurant Manager to join Thier team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Cafe, ensuring exceptional hospitality experiences for Thier guests.

Responsibilities:

· Manage daily operations of the lobby lounge bar and in-house Cafe, including staffing, inventory management, and quality control.

· Lead a team to deliver outstanding customer service and memorable guest experiences.

· Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff.

· Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas.

· Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences.

· Ensure compliance with licensing laws, regulations, and safe serving practices.

· Handle guest inquiries, concerns, and complaints promptly and professionally.

· Work closely with the Food & Beverage Director to achieve financial goals and maintain cost control.

· Recruit, train, and develop team members to enhance their skills and career progression.

· Collaborate with the marketing team to promote bar and cafe offerings and drive revenue.

Requirements:

· Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting.

· Exceptional customer service skills with the ability to resolve issues diplomatically.

· Strong leadership qualities with a magnetic personality that inspires the team.

· Knowledge of licensing laws, regulations, and safe serving practices.

· Flexibility to work nights, weekends, and holidays as required.

· Excellent communication and organizational skills.

· High level of integrity and accountability.

Benefits:

· Competitive salary plus benefits and Tronc.

· Opportunities for career development within a commercial and ambitious brand.