Customer Engagement & Business Administrator
Location: Wallingford, OX10 9SJ
Contract Type: Permanent, Full Time
Hours: Monday - Friday, 37.5 hours per week
Salary: £26,000 per annum
Join one of our most dynamic and fast-growing teams at Harrow Green, where you'll support the smooth delivery of Relocation & Facilities Services. As a Customer Engagement and Business Administrator, you'll play a pivotal role in ensuring the operational and administrative efficiency of our newest service stream.
Key Responsibilities

Support day-to-day operations with a focus on administrative efficiency
Help enforce effective cost control and reduction measures across the department 
Liaise with inbound customers and collaborate with the Sales team to ensure swift and accurate quotations and invoices
Produce and maintain reports related to job completion times and driver hours, adhering to company guidelines
Process, investigate, and resolve supplier invoices in a timely and accurate manner
Manage and document all warehouse movements for both clients and internal operations
Work collaboratively with the broader Operations team to ensure seamless coordination
Oversee crate rentals and movements, ensuring timely and accurate client invoicing
Maintain cost-efficient use and tracking of crates and operational equipment across the Group
Handle general administrative tasks as needed to support the wider teamAbout You

Proficient in Microsoft Office 365, especially Excel and Outlook
Exceptional attention to detail with a proactive, solutions-oriented mindset
Strong communicator with the ability to engage with stakeholders at all levels
Passionate about driving improvements and making a meaningful impact on business operations
A team player who thrives in a fast-paced, collaborative environmentSome of our benefits include: 

Annual Leave - 25 days + bank holidays   
Life Assurance - 2x basic annual salary      
Bereavement Counselling - Support during difficult times      
Free Onsite Parking     
Employee Assistance Programme (EAP) - Confidential counselling via Health Assured       
Eye Care Support - Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40If you are a proactive individual with a passion for operational excellence and a keen eye for detail, we would love to hear from you. Join us at Restore Harrow Green and contribute to our mission of delivering exceptional business relocation services while making a positive impact on the environment and our communities. 

Restore Commitment to Disability Confidence
 
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so