Position Title: Aftermarket Sales Representative - Aftermarket Parts (Commercial Vehicles)

Department: Aftermarket

Location: Shepshed/Field based

Type: Full-Time / Permanent (8.45am to 5pm, Monday to Friday)

Experience Required: A candidate at an early stage within their career in the parts sector will benefit this role as ongoing product and sales training will be provided to support progression for a long term career with the client.

Position Summary:

The Technical Sales Representative will be responsible for supporting the sale of genuine aftermarket parts that are manufactured for our company. Initially office-based, the role involves technical support, parts identification, order processing, and upselling to distributors. Over time, the successful candidate will transition to a field-based sales role, building and managing distributor relationships across the UK and Ireland while providing occasional holiday cover for the back office team.

Key Responsibilities:

1. Technical Sales Support (Training Phase - Office-Based):

* Handle inbound technical sales inquiries by phone and email

* Identify and confirm required vehicle parts using technical data and catalogues

* Process orders accurately in line with company procedures

* Upsell complementary parts and promotions where applicable

* Deliver excellent customer service to distributors

2. Field Sales Development (Post-Training):

* Plan and carry out visits to distributors

* Strengthen customer relationships and provide on-site technical support and training

* Gather market intelligence and identify opportunities for product promotion

* Represent the company at trade events, product demonstrations, and training sessions

3. Administration & CRM:

Maintain accurate records of interactions, sales, and customer preferences

* Collaborate with internal departments to ensure stock availability and accurate product information

* Contribute to continuous improvement of customer service and sales processes

Person Specification:

Education & Experience:

Experience in a technical sales or parts advisory role (preferred)

Knowledge of commercial vehicle components and systems (advantageous)

Key Skills & Attributes:

* Strong communication skills - both verbal and written

* Excellent attention to detail and technical accuracy

* Confident with sales techniques and upselling opportunities

* Comfortable working independently and in a team environment

* Organised and able to prioritise multiple tasks

* Proficient in the use of CRM/order processing systems and Microsoft Office

Other Requirements:

* Full UK driving licence (essential for future field role)

* Willingness to travel and stay overnight occasionally (post-training phase)

* Enthusiasm for learning and career progression within a technical sales environment

Career Path / Development Opportunities:

* The role is designed to evolve from a desk-based technical sales position into a field-based commercial sales role within 12-18 months (subject to performance and business needs).

* A candidate at an early stage within their career in the parts sector will benefit this role as ongoing product and sales training will be provided to support progression for a long term career with the client.

Salary:

Salary - Between £26K - £30K depending on experience

Employee Benefits

24 days Annual Leave + Bank Holidays

Increased Holidays with Service

Workplace Pension

Gym Membership Contribution

Cash Health Plan

Life Assurance

Free Tea/Coffee/Drinks/Fruit

Additional Holiday Scheme

Values Nominations Scheme

Company Socials

Job Types: Full-time, Permanent

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave

Company events

Company pension

Discounted or free food

Free parking

Gym membership

On-site parking

Schedule:

Monday to Friday

No weekends

Work Location: In person