Senior Support Engineer - Education Sector

As a Senior Filed Support Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have:

• Solid experience as an IT Support Engineer within an Education / School environment (Ideally)
• Experience in working to SLA’s .
• Experience of supporting across multi-site.
• 1st, 2nd - 3rd Line Support is essential.
• Experience in supporting key stakeholders
• Experience in budgeting
• Team leadership experience (ideally)
• Full driving licence is essential

Technical Skills Required:

• MS Office / O365
• Azure Support
• MS Intune
• User support
• Windows Server
• Active Directory / AD
• MS Exchange
• Firewalls
• Network Support

As part of the role, you will be rewarded with the following:

• An attractive starting salary!
• A chance to learn new technologies & techniques
• Personal training budget
• A fun, dynamic working environment.
• Excellent career progression
• Regular salary re-views
• Attractive holiday entitlement
• Excellent work life balance

Skills:

Office 365 / O365, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support