We're seeking an experienced Facilities Helpdesk Supervisor to join our client in a permanent, full-time role, office based in Wigan. Salary is £28kpa based on working Monday - Friday 37.50 hours per week. You'll lead a busy helpdesk team, ensuring efficient handling of facilities requests, work orders, and contractor coordination across a fast-paced environment.

Key Responsibilities:

Supervise day-to-day helpdesk operations
Support and mentor helpdesk staff
Prioritise and allocate incoming tasks effectively
Liaise with facilities teams and contractors to ensure timely resolutions
Monitor SLAs and produce performance reportsRequirements:

Proven experience in a similar facilities helpdesk or coordination role
Strong leadership and communication skills
Proficient in CAFM systems and MS Office
Ability to manage a high workload with attention to detailIf you're highly organised, proactive, and ready to lead a team that keeps facilities running smoothly — we'd love to hear from you.
Apply now to join a supportive, professional environment with great long-term prospects.

If you are interested then please click the APPLY button now
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer