Applications Engineer

Job Overview:

My client, a market leader in renowned sliding head and fixed head machinery, is looking to recruit an Applications Engineer to join their growing team. This field-based role offers the opportunity to work with some of the best technology available in the UK and provide technical solutions to their diverse customer base.

My client has been a trusted name in the industry for decades, offering secure employment in a friendly, technically stimulating environment. Due to continued growth, they are expanding their Applications Engineering team and are seeking engineers with a strong background in programming and problem-solving.

Key Responsibilities:

Customer & Dealer Support:

* Travel across the UK, Ireland, and overseas to provide machine setup, prove-out, cutting, and operator training.

* Support dealers with machine demonstrations, machine settings, and programming assistance.

Technical Expertise & Problem Solving:

* Develop and implement machine programs to solve customer manufacturing problems.

* Troubleshoot complex technical issues and offer concise, understandable solutions to customers.

* Provide accurate cycle time estimations and process planning to optimise machine efficiency.

Machine Installation & Testing:

* Install machines at customer sites, ensuring full operational functionality and adherence to factory specifications.

* Test machines and ensure they are fully operational, resolving any issues promptly.

Training & Documentation:

* Deliver training courses to customers and dealer staff to ensure effective machine operation.

* Create and update training materials, reports, and troubleshooting documentation.

Continuous Improvement:

* Stay updated on new models and machine technologies to maintain the company's competitive edge.

* Assist in developing best practices and internal training materials.

Experience and Skills Required:

* Proven experience in an applications or technical support role within the machine tools or manufacturing industry.

* Strong knowledge of metal cutting processes, tooling, and cutting techniques.

* Excellent communication skills, with the ability to explain complex technical issues in a simple and concise manner.

* Full UK driving licence with flexibility for travel across the UK, Ireland, and international territories.

Salary & Benefits:

* Salary Range: £35,000 - £45,000 (Basic)

* Bonus Structure: £12,000 - £20,000 (Realistic) - Please note: This is not OTE; the bonus structure has been consistent for the last 25 years with the company.

* Usual PHEV (Plug-in Hybrid Electric Vehicle) car

* Company Pension Scheme

* Expenses for travel and work-related activities

* Phone & IT equipment provided

* Full product training and career progression

* Competitive benefits package including healthcare

Location: Nationwide (UK & Ireland travel required, some overseas travel)

Salary: £35,000 - £45,000 (Basic) + £12,000 - £20,000 Bonus Structure (Realistic)

Please respond with an up to date CV to be considered