This is a remote-based role with regular travel in London (3-4 days per week) and the option to work from our clients London office if you prefer a hybrid environment.

Responsibilities:

Drive Quality and Compliance

* Champion continuous improvement aligned with the Education Inspection Framework

* Use quality assurance tools (e.g. e-portfolios, learner data) to identify gaps and underperformance

* Work closely with Area Managers and other departments to ensure delivery consistency

Maximise Learning Impact

* Design and run upskilling workshops, coaching interventions, and risk-based training sessions

* Collaborate with employers during site visits to monitor the quality of apprenticeship delivery

* Keep up to date with sector trends and innovation in digital and in-person learning strategies

Coach and Develop Vocational Trainers

* Deliver face-to-face and remote coaching, mentoring, and teaching support

* Identify trainer development needs and build tailored training plans

* Support trainers through structured induction, CPD, and qualifications (e.g. TAQA, Learning and Skills Mentor)

* Conduct regular teaching observations, giving actionable feedback to improve learner outcomes

About You:

* Experience in hospitality apprenticeship delivery, vocational training, or quality assurance

* Minimum Level 3 teaching qualification (e.g. Award in Education and Training)

* Ideally, a Level 4 TAQA qualification (or willing to work towards - we'll support you!)

* Located for regular travel in and around London

* A strong coach and mentor, with a passion for developing others

* Coaching qualification (desirable)

Package:

* Starting salary from £30,000 + tax-free bonuses if company targets are met

* £3,500 London Weighting if you live in a London Borough

* Option to work from the London office

* 25 days' annual leave + bank holidays + your birthday off

* Buy/sell up to 5 additional leave days

* Healthcare cash plan, dental cover & 24/7 GP access

* Enhanced sick pay and life insurance

* Mileage and travel expenses reimbursed