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Date Added: Wed 15/11/2023

Customer Service Advisor

Swindon, SN1, UK
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Company: TULIP RECRUITMENT

Job Type: Temporary, Full Time

Salary: £11.81/hour

A Customer Service Advisor is required on a temporary basis until February 2024. Working Monday to Friday, 9am to 5pm.

As a Customer Service Advisor, you will be required to deliver support services to customers' via telephone and email and provide them with information of the company's services.

Key responsibilities:

* To answer calls and respond to email from customers

* To listen attentively to customer requirements and to establish facts in order to gain a full understanding of the customer's needs.

* To maintain customer service standards by answering customer's telephone calls and emails, being courteous, welcoming and professional at all times.

* Provide a clear and concise response to enquiries and ensure all information given is correct and accurate in response to the customer enquiry.

Knowledge & Experience:

* Previous Customer Services experience, preferably in a face to face, contact centre or reception environment

* Good keyboard skills and the ability to work under own initiative within a pressured team based environment

If you do not hear from a Consultant within 1 week of your application, then unfortunately, on this occasion, you have been unsuccessful
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