Administrator (Crematorium)
Location: Guildford Crematorium, Godalming, Surrey
Pay: £15.66 per hour (LTD)
Contract: Full-time, Office-Based | May to October (6-9 months, with possible extension to January)
Hours: Mon-Thurs 8:30am-5:00pm | Fri 8:30am-4:30pm
Start Date: ASAP

We are seeking a reliable and proactive Administrator to join the team at Guildford Crematorium. This is an excellent opportunity to contribute to a meaningful public service in a supportive and respectful environment. The role requires a highly organised and detail-oriented individual with strong communication and administration skills, alongside front-facing reception duties.

Key Responsibilities:
Input and process legal and medical documents related to cremation bookings

Handle reception and telephone duties with professionalism and sensitivity

General office support including scanning, filing, booking appointments, and record keeping

Liaise with coroners, GPs, and funeral directors to resolve queries on paperwork and appointments

Assist with the collection of memorials, ashes, and documentation by families and funeral directors

Process and allocate finances for webcasts and tribute services

What We're Looking For:
Strong administration experience and high accuracy in data entry

Excellent communication and interpersonal skills, ideally from a customer service background

Proficient in Microsoft Office and general IT systems

Highly organised with the ability to prioritise and take initiative

Team player who can also work independently

Conscientious with strong attention to detail

Flexible and adaptable to changing priorities

A basic DBS check is required

Additional Information:
This role is 100% office-based - remote or flexible working is not available

On-site parking is provided

Full training will be delivered through a phased approach

Applicants must be available for the full 6-9 month period

In the event of a Covid lockdown, you must be willing to continue working on site in Covid-safe conditions