Fibre Field Engineer - Break Fix

Already working in Telecoms but looking to work for the client on a full fibre network, a role that will support you with a training pathway that will include external sector accredited courses on underground and overhead PIA, NRSWA, etc, as well as internal training on the Gigaclear network, fibre splicing and testing?

A starting salary of £28,000 to £32,000 dependent upon experience and current qualifications / accreditations?

Reporting to the Operations Manager and the Senior Technician on a day ot day basis, the Field Engineer will then be responsible for a variety of tasks involved in the Break Fix of the Gigaclear FTTH / FTTP network. Works will include traditional (civils / buried) and PIA underground and overhead. The Field Engineer will be responsible for ensuring all works meet Gigaclear standards as well as compliance with NRSWA, SROH and the relevant build, break fix & fibre specifications.

Key Accountability & Responsibilities

Delivery of the allocated Break Fix schedules, working with stakeholders to deliver on time, safely and to standard

Break Fix could include – traditional underground / buried network as well as PIA overhead and underground issues and fix

Service repair on PIA PON network communities

Initial first response to Gigaclear’s overhead poles to assess and feedback for contractor instruction

Fibre splicing and testing

Responsibility for their own and teams’ assurance across quality and Health & Safety standards

Knowledge & Experience

A background in Civils, Fibre and / or Telecoms, ideally fibre optic networks (FTTH / FTTP)

Previous experience of installations, fault fix, repair and / or maintenance

Ability to troubleshoot, diagnose and fault fix network issues

Previous knowledge and experience of in the field Civils specifications desirable – eg NRSWA

Able to understand, interpret and adhere to risk & method assessments

Qualifications & Accreditations

• Full driving licence (manual), held for 12 months+
• DBS check (or ability to pass)
• Ideally already hold a NRSWA Operative accreditation

Gigaclear delivers fibre-optic broadband to underserved rural communities in England. Started in 2010, the company is expanding rapidly across England. With head offices based in Abingdon, Oxfordshire and a significant proportion of staff based in the field.

Note: All offers of employment will be subject to interview. Further to this, we must take steps to ensure that our company vehicle drivers are safe, as such you will not only be required to undergo licence checks and regular monitoring of your driving style, but you will also be required to undergo a drug & alcohol test as part of your onboarding. Your offer of employment will be withdrawn if you fail this drug & alcohol test. Employees will then be required to cooperate with a programme of random drug & alcohol testing throughout their employment.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

• Generous employer pension; up to 8% matched contribution
• Income protection & life assurance
• 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
• Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
• Unlimited access to online training and development content via our Learning Management System
• Long service benefits and monthly employee recognition
• Enhanced maternity and paternity provisions
• Flexible working environment
• Health & Wellbeing initiatives and company funded social events

Our values

Our approach is to work guided by our mission, vision and values.

Find a way, Be committed, Do the right thing, Keep it simple.