Position: Support WorkerLocation: SwadlincoteWork Base: Site-based with regular travel requiredSalary: Starting from £28,000 per annum, sleeps paid at £42 per sleep, 2 sleeps per week which is an average of £3684 additional per year.Hours: Full time/permeant/33 hours per week including 2 sleeps.Reports to: Service Manager (or nominated person)DBS Requirement: Enhanced DBS - Adult Workforce Purpose of the Role

P4 are currently working with a client who are looking for exceptional support workers to make a meaningful difference in people’s lives by delivering high-quality, person-centred support. You’ll work directly with individuals to empower them in improving their quality of life, enhancing independence, and accessing essential services.Key ResponsibilitiesService Delivery

• Provide tailored support that helps people live more independently, make informed choices, and develop essential life skills.
• Carry out keywork sessions either in service users’ homes, community settings or hubs on a 1:1 basis.
• Participate in assessments, including risk assessments, and deliver emotional, practical, and advisory support.
• Support individuals in exploring and securing housing options and other relevant services.
• Assist in scheduling and attending appointments with professionals such as social workers, medical staff or probation officers.
• Provide guidance around budgeting, debt management, and welfare benefit applications.
• Maintain accurate and up-to-date records, including financial and communication logs.

Teamwork

• Be an active part of a collaborative, supportive staff team, fostering a safe and positive environment.
• Contribute to a varied programme of activities tailored to individual needs and preferences, helping people build confidence and reduce their reliance on support over time.

Quality and Development

• Complete the staff induction programme and help train new colleagues, students, and volunteers where needed.
• Attend and contribute to regular team meetings, supervision, training, and development sessions.
• Take responsibility for your ongoing professional development and participate in relevant training opportunities.

Equality, Diversity & Inclusion

• Champion equality, diversity, and inclusion in all aspects of your work.
• Ensure that every individual is treated with respect and dignity and that their voices are heard and valued.
• Promote the rights and needs of people using the service in the wider community.

Person SpecificationValuesWe’re looking for someone who:

• Believes in empowerment and involving people in decisions that affect their lives.
• Promotes equality of opportunity for those who’ve faced barriers or disadvantage.
• Values diversity in all its forms.
• Understands the importance of training, learning, and development.

ExperienceEssential:

• Experience supporting vulnerable individuals.

Desirable:

• Experience in housing-related support services.

Knowledge & UnderstandingEssential:

• A sound understanding of the needs of individuals who access support services.
• Basic IT skills.

Desirable:

• Knowledge of benefits and welfare systems.
• Understanding of housing services and external agency roles.
• Awareness of relevant local authority legislation.

Skills & Abilities

• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Able to maintain accurate and professional records.
• Skilled in building positive relationships with a range of stakeholders.
• Flexible and responsive to the changing needs of the service.
• Full UK driving licence and access to a vehicle and own business insurance.

QualificationsDesirable:

• NVQ/QCF Level 2 or 3 in a relevant health or social care field.
• Evidence of ongoing personal and professional development.