kolt recruitment are looking for a receptionist for a busy accident repair centre based in Burgess Hill. This is a front-of-house role welcoming customers, managing calls and bookings, and supporting the workshop team with day-to-day administration. Ideal for someone from an automotive, bodyshop or service reception background, but strong reception/admin candidates from other industries will also be considered.
Key responsibilities

* Meet and greet customers, providing a professional and friendly first point of contact

* Answer and direct incoming calls, take accurate messages and handle enquiries

* Book vehicles in for estimates and repairs

* Keep customers updated on progress, repair status and collection times

* Liaise with estimators, technicians and management to ensure smooth workflow

* Process paperwork for jobs, invoices, courtesy cars and insurance work

* Maintain reception area standards and general office administration

Requirements

* Previous reception, service advisor or customer service experience

* Strong communication skills and a confident telephone manner

* Good IT skills and ability to pick up new systems quickly

* Organised, accurate and able to manage a busy workload

* Professional, polite and customer-focused at all times

* Motor trade / bodyshop / accident repair experience is an advantage but not essential

To apply, please send your CV to Kolt Recruitment or contact us for more information.

Kolt Recruitment - specialist recruiters for the bodyshop, accident repair and automotive sector