Night Concierge

Location: Prime London residential development

Salary: £28,500 - 30,000

Contract: Full-time, Night shift (4 On 4 Off) 7pm - 7am.

Highlights:

• Join a premium residential property management team providing exceptional front-of-house service
• Opportunity to oversee luxury amenities including coffee machines, wine and beer dispensers
• Develop valuable skills in asset management, risk assessment and contract management

About the opportunity

A prestigious residential property management company is seeking a dedicated Night Concierge to join their team at a luxury London development. As the face of the development during night hours, you'll provide exceptional customer service while maintaining the highest standards of safety and security.

What makes the role exceptional

This position offers the perfect blend of customer service and operational responsibility in a premium residential setting. You'll be entrusted with maintaining the development's reputation for excellence while developing valuable skills in property management. Working nights provides a different pace and unique challenges compared to day shifts, with the opportunity to take ownership of important processes while representing a company committed to meticulous standards and resident satisfaction.

Key responsibilities

• Deliver exceptional front-of-house customer service, acting as an ambassador for the brand
• Respond professionally to resident queries, concerns and complaints
• Manage the opening and closing of amenities, including maintenance of coffee machines and beverage dispensers
• Conduct regular health and safety checks and PPMs, updating systems accordingly
• Maintain external areas through litter picking and cleanliness checks
• Support asset management routines including risk assessments and contract management
• Operate a Bin Tug for waste container management (valid UK driving licence required)

Requirements

• Excellent communication and customer service skills
• Valid UK driving licence (category B minimum)
• Meticulous attention to detail and systematic approach to work
• Ability to work independently during night hours
• Empathetic and professional manner when dealing with residents
• Commitment to health and safety procedures
• Willingness to learn and develop skills in property management
• Demonstrable reliability and strong work ethic

Rewards and benefits

• Competitive salary
• Opportunity to develop skills in premium property management
• Supportive team environment that values collaboration
• Clear progression path in residential property sector
• Comprehensive training and development opportunities
• Professional working environment in a prestigious location
• Being part of a company that values dedication, meticulousness and innovation

We are an equal opportunities recruiter, valuing diversity and inclusion and welcoming applications from all suitably qualified individuals, regardless of background.

To discover more about this exceptional night concierge opportunity, please get in touch with our team today.