One of my local government clients are currently recruiting an experienced Principal Officer - Repairs on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm.

Hybrid working role were, however, you will be required to attend the office 2/3 times a week.

Overview:

Deliver a high-quality customer focussed repairs service.

Main Duties and Responsibilities:

* Lead the responsive repairs team, maximising the productivity of in-house labour, and manage external contractors to deliver a high-quality repairs service.

* Lead the Business Support Team to support delivery of a high-quality repairs and voids service.

* Work closely with colleagues across the Council including those in voids, tenancy management, and the wider repairs and investment team, monitoring all repairs, from identification to completion.

* Manage disrepair claims and customer complaints.

* Proactively identify opportunities to improve performance and implement agreed initiatives to support the fast and efficient progression and completion of repairs.

* Deliver a high quality and safe repairs service, achieving compliance with regulatory and locally set standards and a high level of customer satisfaction.

* Produce and analyse management and performance information, and customer insight to identify and deliver improvements.

* Lead meetings, and support effective communication between internal departments,colleagues, and contractors, to support the fast and efficient progression and completion of repairs.

* Provide cover in the absence of the Principal Officer - Voids.

If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd