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Date Added: Mon 30/06/2025

Operations Manager

London, SE1, UK
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Company: CBW STAFFING SOLUTIONS

Job Type: Permanent, Full Time

Salary: £60000/annum

Operations Manager - FM Service Provider - Healthcare - SE London - Up to £60,000

Exciting opportunity to work for an established FM service provider situated in SE London. CBW are currently recruiting for an Operations Manager to be responsible for the cost effective management of all Engineers and sub-contracted planned and reactive maintenance labour across M&E, Building Fabric and Grounds Maintenance disciplines within the estates department. The successful candidate will ideally be mechanically biased and have a proven track record in building maintenance within a healthcare environment, however the client is happy to consider CVs for candidates without this experience. 

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & Responsibilities

Management of all self delivered engineering sub-contracted labour resource in the delivery of PPM schedules and Reactive maintenance request
Use of and administration of Estates I.T. Systems i.e. Labour Management Systems, Building Management Systems, Planned Preventative Management Systems and Stock Control Systems and other databases to ensure the efficient utilisation of staff and resources
Management of the site insurance register inspection schedules undertaken by sub-contracted labour force, ensuring all operational pressure systems plant and lifting equipment has associated written schemes of inspections assigned and maintenance schedules are programmed into the Estates IT System
Review existing and devise new PPM regimes for site assets to ensure optimum operational availability and life cycle
Management of operational revenue budgets to maintain agreed expenditure levels and report on any discrepancies.  
Draft Management reports, client and monthly reports as required
Liaise with other managers to ensure efficient delivery of out sourced PPM schedules to ensure continuity of service and projects delivery
Review available bonded stores stock levels to ensure sufficient  materials, replacement parts and consumables are available at all times to maintain operational site plant and equipment
Provide labour management, reactive and planned maintenance reports and identify where sub-contract resources need to be adjusted to meet operational requirements
Review and specify sub-contract service level agreement and liaise with the Procurement department with regards to negotiating and appointment of suppliers
Undertake training for Authorised and Responsible Persons roles for specialist service delivery streams e.g. Medical gases, Water Management, Asbestos
To assist the Contract Manager in implementing energy saving campaigns to promote the efficient use of energy utilities
To assist the Contract Manager in the delivery of compliant site services and projects
To assist in the Contract Manager in the development of capital replacement programmes for plant, equipment and fabric in line with technological developments and PPM best practice
Take part in the management out of hours, on-call roster
To fulfil Health & Safety responsibilities by adherence to the requirements of the Company's Health & Safety Policy Statement, Manual and Safe Systems of Work  Requirements

M&E qualified (Mechanical)
Will ideally come from a Hard FM background with experience gained using a CAFM system to ensure the contract operates efficiently; healthcare experience preferred but not essential.
Must have excellent communication, leadership and motivational skills
Good understanding of statutory compliance and contract deliverables
Will have experience of managing multi-functional teams
Will be able to demonstrate commercial / financial experience
Healthcare / PFI experience would be highly desirable
High level of verbal, written and numeric skills and must be computer literate.
Must be able to work with all stakeholders and operational staff, be self-motivating, able to work on own initiative, liaise and delegate effectively with staff operating in a multi-disciplinary environment
This role includes a DBS Standard check therefore ability to pass is essential
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