Job duties include in-bound phone work, along with assisting and handling (policy changes, billing etc.). We are looking for individuals that have an extremely friendly & energetic disposition along with excellent phone & email manner. Computer experience is required. An Insurance License a must, 4-40 or 2-20.
- Effectively work with more than 30 Carriers
- Secure all Trailing Documents from customers
- Handle all incoming claim calls from customers
- Take premium payments from customers when needed
- Verify contact information with each customer contact and update customer information
- Return all phone messages and emails promptly or appropriately disburse
- Thoroughly understand and follow all underwriting, rating and compliance requirements
- Maintain knowledge of new products
- Provide exceptional customer service
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
- Take copious notes while on the phone with the client and be ready for the next call
- Provide customers with additional information about new products and services
- Be a licensed 04-40 or 02-20
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable
- Proficiency to multi-task, follow-thru and follow-up responsibly
- Excellent Communication/interpersonal skills
- Confident Team Player that always try's to be more effective
- Must be highly efficient and self-motivated to do your best
- Expeditious computer abilities
- Problem-Solving capabilities
- Works well with other staff members with a positive attitude
- Be equipped with great listening skills
If you are a licensed, please send your resume us and we will call and text you back for immediate and serious consideration.
Great customer service is critical in times like these. But so is saving money. United Insurance Corp is a company that delivers on both. Whether you have the ideal business history, or a not so perfect car insurance policy, we find the best coverage for you. We provide insurance policies with a personal touch. Known as an independent insurance company with the best of customer oriented services in mind, we will ensure you get more than you pay for.
United Insurance was founded on the basis of catering to your has specific insurance needs that may change over time. We make reviving our clients’ policy annually easy and give them options to fully protect their assets. When in doubt, contact us for help.
We keep moving forward, opening new doors and doing new things. You’re insurance needs are so critical, with us, they are the agenda of every meeting and every insurance plan. Our goal is to provide you with services that will help us get closer than ever to you.We want to make your experience with us something memorable and meaningful. To us, customer insurance is not just a department, it’s everyone’s job.
Role: PROPERTY & CASUALTY Insurance Customer Service Rep
Location: Boca Raton,
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