ENVIRONMENT:

ENHANCE data literacy, improve existing data processes and workflows and support future data process design and development as the next Data Systems, Quality & Governance Specialist sought by a Community Upliftment Programme. You will also support analysis and dashboard development to enable timely insights, while helping build internal capacity for data use and governance. The successful incumbent will require a Bachelor's Degree in Statistics/Social Sciences/Mathematics or similar field with 6-8 years' experience in Data Analysis, Data Management or a related field, including experience where you have had ownership over the data process, and demonstrable leadership experience. You will also need to have proficiency with SQL databases, Power BI & Tableau.

DUTIES:

Data Governance and Quality Assurance -

• Design, operationalise and oversee the data governance function within the organisation.
• Enable and support data governance processes, including data availability, accessibility, integrity, quality (including accuracy, consistency, and reliability), usability, security, and compliance (in collaboration with IT and Legal teams).
• Assist with regular data cleaning and quality checks to ensure high data integrity.
• Develop and maintain documentation, SOPs, and metadata to support consistent and high-quality Data Management.
• Design data quality dashboards and set up regular monitoring and review alerts.
• Work within the organisation to enhance data literacy, improve existing data processes and workflows and support future data process design and development.
• Work across teams to roll out data quality improvement plans, design processes to collect missing data or improve data accuracy.
• Facilitate cross-functional collaboration to improve data practices, including onboarding sessions, governance workshops, and learning events.
• Conduct assessments of key data assets and identify potential risks or gaps, including data process mapping.
• Coordinate and lead data governance efforts, including defining data ownership, steward roles, and accountability structures across operational teams.
• Support product stewardship for key data platforms, ensuring alignment between data processes, user needs, and platform functionality.
• Lead or support Change Management processes for data tools and structures, ensuring stakeholder alignment and minimising disruption.
• Monitor data hygiene and escalate discrepancies to the relevant team members.

Data Analysis and Insights Generation -

• Conduct Data Analysis to support strategic decision-making and programme improvements.
• Respond to data requests from programme teams and leadership.
• Conduct routine data checks to ensure data integrity.
• Identify patterns and trends in data and provide clear summaries for different audiences.
• Support the preparation of data insights briefs and reports.
• Create, enhance and support the use of interactive dashboards and analytics tools to improve data-driven decision-making across the organisation and network.

Supporting Organisational Learning and Adaptive Strategy -

• Assist with enabling teams to leverage insights for learning and programme improvement.
• Contribute to rapid experimentation by supporting data collection and analysis processes.
• Support the delivery of basic data literacy training across the organisation to improve data engagement and interpretation.
• Support teams to improve data capturing, quality assurance and related processes.
• Translate data insights into accessible formats for programme teams and leadership.

Research and Evaluation Support