Job Title - Housing Support Officer

Duration - 9 Months

Rate - £17- 20 per hour

You will manage a caseload of service users, providing tailored support to help them overcome barriers and achieve sustainable outcomes.

Main Duties

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Deliver structured, person-centred support in line with agreed support plans

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Help residents sustain their tenancies and understand their rights and responsibilities

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Complete needs assessments, risk assessments, and regular support reviews

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Provide guidance around budgeting, debt management, and welfare benefits

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Liaise with local authorities, support agencies, and healthcare professionals

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Encourage engagement with employment, training, and community activities

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Maintain clear, accurate records and case notes

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Ensure safeguarding policies and procedures are always adhered to

What We're Looking For

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Previous experience within housing, supported accommodation, or community-based support

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Understanding of the challenges faced by vulnerable or at-risk individuals

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Knowledge of housing processes and benefits systems (advantageous)

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Confident lone-working and time management skills

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Strong written and verbal communication abilities

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A calm, professional and empathetic approach