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DATE ADDED: Thu 01/11/2018

Customer Service Consultant *Maternity Cover

Rickmansworth, UK

JOB TYPE: Permanent

SALARY: £20000 - £25000/annum

Based at our automotive Clients headoffice in Maple Cross, we are looking for an experienced Customer Services Consultant to join our Distribution Team. Contract Type: Permanent - initally for Maternity Cover, but may extend beyond. Hours of work: 39 hours per week, Monday to Friday, worked between 9am - 6pm Salary: £20,000 - £25,000 per annum, depending on experience This role is based within our Distribution team, acting as a liaison between the Process Centres and Dealer ship network. This is a fast paced role dealing with a number of queries from the dealer network relating to vehicle purchases. The role will involve; building a relationship with the dealer network, updating customer orders, notifying dealerships of any vehicle concerns, liaising with processing centres, complaints escalation, CRM administration and updating the in house database. We are looking for someone with a strong team ethic, previous experience within a customer service / complaints handling department. Previous experience within the automotive industry would be advantageous, but not essential
Role: Customer Service Consultant *Maternity Cover
Job Type: Permanent
Location: Rickmansworth, Hertfordshire,

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