Customer Account Manager
Location: Dursley, Gloucestershire
Hours: Full Time | Permanent | Monday - Friday, 8:30am - 5:00pm
Salary: £30,000 per annum + Commission
Job Description
An exciting opportunity has arisen for a confident and proactive Customer Account Manager to join a well-established and expanding team. This role involves managing existing customer accounts while developing new business opportunities across a range of industries.
Key Responsibilities of a Customer Account Manager
* Manage and grow an existing portfolio of customer accounts
* Identify and contact new business prospects to expand the customer base
* Promote a range of bulk packaging products to existing and potential clients
* Understand customer needs and recommend appropriate product solutions
* Respond to customer enquiries in a timely and professional manner
* Prepare and send quotations to prospective and existing clients
* Process and follow up on sample requests efficiently
* Maintain accurate customer records using a CRM system
* Record all sales activity and customer interactions clearly
Key Skills of a Customer Account Manager
* Previous experience in a similar sales, account management or customer service role
* Strong communication and interpersonal skills
* Self-motivated, confident, and results-driven
* Comfortable reaching out to prospects and presenting products
* Proficient in using CRM systems and general computer applications
* Quick to learn and clearly explain product information
* Positive attitude and willingness to contribute to company growth
* Flexible and adaptable in a fast-paced working environment
To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment