We are seeking a dedicated and organised Care Coordinator to join our domiciliary care team. You will play a vital role in ensuring the smooth and effective delivery of high-quality home care services. The ideal candidate will have a passion for supporting vulnerable adults and the ability to manage care schedules, communicate effectively with carers and service users, and uphold compliance with CQC standards.

• Coordinate daily care visits for clients, ensuring rota coverage and continuity of care.
• Liaise with care workers, service users, families, and external agencies to maintain high standards of service.
• Ensure care plans and risk assessments are accurate, up-to-date, and regularly reviewed.
• Respond promptly to any issues or changes in care needs, including emergency cover arrangements.
• Support recruitment, onboarding, and training of new care staff as required.
• Participate in the on-call rota, providing out-of-hours support as needed.
• Ensure compliance with CQC regulations and company policies.
• Maintain accurate records using care management systems.
• Conduct spot checks, supervisions, and quality assurance visits in the community.

Essential:

• Previous experience in a care coordination or domiciliary care role.
• Excellent communication and organisational skills.
• Strong understanding of scheduling and rostering systems.
• Ability to work under pressure and meet deadlines.
• Full UK driving licence and access to a vehicle.
• Good working knowledge of CQC regulations and safeguarding procedures.

Desirable:

• NVQ Level 3 in Health & Social Care (preferred).
• Experience with electronic care management software
• Local area knowledge is an advantage.

• £28,000 annual salary
• Ongoing training and career development opportunities
• Supportive team environment
• Mileage allowance
• Company pension scheme

• Monday to Friday, 8am – 5pm (can be negotiated)
• Flexibility required for on-call rota and occasional out-of-hours duties