Streamline Recruitment have a fantastic opportunity to join our client's team in Tilbury Docks who specialise in the importing and distribution of Timber and Panel products.

This is a great opportunity to join a well-established business based at Tilbury Docks, offering a full-time, office-based role in a supportive and fast-paced environment.

Key Responsibilities:

* Accurately process incoming customer orders via phone, email, and internal systems.

* Proactively contact customers to confirm order details and offer additional products where appropriate.

* Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met and SLAs are upheld.

* Build and plan delivery loads based on product type, volume, and destination.

* Ensure all paperwork, including delivery notes and shipping documents, is completed and filed correctly.

* Maintain accurate records of all orders and transport arrangements.

* Handle incoming calls and respond to customer queries or complaints in a professional manner.

* Monitor stock availability and communicate lead times where needed.

* Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment.

* Support with general admin tasks, including updating spreadsheets, order tracking, and customer account information

Monday - Friday 08:00-17:00

£27-30k DOE

25 days holiday + bank holidays!

If you've got experience in transport coordination, order processing, or logistics admin—and you're confident dealing with customers and hauliers, this could be a great fit for you!

If you are interested in discussing further please apply today