We are seeking a Dispatcher, CSR to join our team! You will be responsible for helping customers by scheduling appointments, and providing office support.
- Handle customer inquiries and complaints
- Schedule customer service calls and installations
- Service billing and collection
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Must be Proficient with Microsoft products (Excel, Outlook, Word)
Role: Dispatcher , CSR
Location: Bowling Green,
Apply for this job now.