Role: Application Architect ServiceNow (HRSD)

Location: UK Remote

Duration: 12 Months

Day rate: £695 (Umbrella PAYE)

Must be a UK National eligible for BPSS

Overview:

We are seeking an experienced ServiceNow HRSD Consultant to lead the delivery of a Back-to-Box HR Service Delivery implementation, focusing on the removal of legacy customizations and aligning with best practices for out-of-the-box configuration.

Key Responsibilities:

Lead or support the implementation of ServiceNow HRSD with a strong emphasis on standard (back-to-box) functionality.
Analyse and identify existing customizations and work with stakeholders to remove or replace them with native features.
Collaborate with HR and IT stakeholders to ensure seamless transition to standard ServiceNow functionality.
Configure HR case management, employee service centre, lifecycle events, and knowledge management modules.
Ensure compliance with ServiceNow best practices and governance policies.
Provide guidance on data migration, testing, training, and change management.
Support UAT, go-live and post-go-live stabilization activities.Requirements:

Proven experience delivering ServiceNow HRSD projects, ideally including back-to-box implementations.
Strong understanding of HRSD modules and their out-of-the-box capabilities.
Experience with customization assessment, removal, and migration to standard functionality.
Excellent stakeholder management and communication skills.
ServiceNow Certified Implementation Specialist - HRSD preferred